Our Services

At Williams Learning Center, we are dedicated to supporting our clients' growth by continuously offering and enhancing a wide range of virtual professional, management, and leadership development opportunities. Our commitment is to provide flexible, high-quality learning experiences that meet the evolving needs of today's workforce.

Course Offerings

01/03

Administrative / Clerical Courses

Notary Public

This course prepares participants to be commissioned as a Notary Public for the State of North Carolina and fulfills the mandatory classroom instruction requirement. The textbook is included at no extra charge. Please bring a government-issued photo ID with you--federal or State of North Carolina.

Cost: $160  Duration: 8 hours

Star Achievement Series™ (CEAP Designation)

Take your administrative professional skills to the next level! Engage in a development opportunity that bolsters your confidence, competence and skill set. Administrative Professionals who complete this series add depth in four competency areas:
Attitude – Recalibrate your perspective
Skill – Sharpen your administrative acumen
Teamwork – Revitalize your commitment
Strategy – Improve your relationship intelligence

Cost: $1,500  Duration: 8 half-days (9am-12:30pm)

02/03

Behavioral / Cognitive Skills Courses

CliftonStrengths® for Individual Contributors

We've all wondered who we are and what makes us unique. The CliftonStrengths® Assessment answers those questions. The online assessment measures the intensity of your talents in each of the 34 CliftonStrengths Themes. These 34 themes represent what you do best and how you can develop and use your talents to live your strongest life possible. Your assessment results gives you a new way to think about how you work with others and the unique role you play on the teams you belong to. Each registered participant will be provided the following:
A confidential, 60-minute coaching session conducted virtually, via Zoom.
Coaching timeslots will be provided and you will be able to schedule your coaching conversation at a time that is convenient for you.
Detailed breakdown of your top CliftonStrengths® themes, including ideas for action and potential blind spots for each theme.
Advice on how to navigate your 11-34 themes.
Ideas for how to identify and manage potential weaknesses.

Cost: $300  Duration: 3 hours

Critical Thinking: Strategies for Improving

Critical thinking is used by everyone in their professional and personal lives. Almost all of your everyday activities require you to seek information, analyze and assess the alternatives, and reach some conclusion. The challenge to critical thinking is being able to reality test every situation and apply the appropriate strategy to the appropriate situation. This class offers strategies to resolve situations and make decisions that lead to an effective conclusion.

Cost: $150  Duration: 3 hours

Navigating Challenging Personalities

In every workplace, you’re likely to encounter some challenging personalities. The first step in dealing with a possible conflict situation is to determine if and how you might be contributing to the situation. This course will identify four types of conflict, how to defuse emotionally charged situations, and how to identify and deal with negative behaviors.

Cost: $150  Duration: 4 hours

03/03

Coaching / Training Courses

Facilitate Virtual Learning

Learning doesn’t have to take place in a classroom – a great deal of training is done online. Learning happens when the participants are actively engaged in the material and other participants. Over the course of two half-days, participants will explore best practices for creating interesting, engaging, and effective live training online. Using a team approach, participants will get hands-on experience in all aspects of writing, facilitating, and producing online learning.

Cost: $200  Duration: 6 hours

Fundamentals of Coaching

Performance coaching, development coaching, career coaching…Every leader must have the knowledge and skills to effectively coach their employees, students and peers to reach their full potential and to create a high-performing team. Learning these essentials skills will maximize the capabilities of every Duke employee, patient and student.

Cost: $150  Duration: 4 hours

Leader as Coach

For employees to be engaged in their work, they must grow in both knowledge and skills. Managers want employees to reach higher levels of performance, but how do supervisors and managers learn to lead? What kind of coaching does a supervisor/manager need from his or her manager? This workshop will address why developing leaders through a coaching relationship is so important. We will explore several coaching methods and the competencies they require. The session will provide opportunities for developing your leadership philosophy through coaching. Start thinking about your leadership journey now!

Cost: $200  Duration: 6 hours

We would love to hear from you!

Please feel free to get in touch with us for more information. We are always willing to answer any questions that you may have.

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